1. Information We Collect

Depending on how you use our website and services, we may collect information such as:

• Name and contact information provided during checkout or account registration.
• Billing and order information related to VPS purchases.
• VPS configuration and service information required to deliver your hosting service.
• Messages and information provided when contacting customer support.
• Technical information such as IP address, browser type, device information, and website activity.

2. How We Use Your Information

Information may be used to provide and manage VPS hosting services, process orders, communicate with customers, improve our website, maintain service security, and prevent fraudulent or abusive activity.

3. Payment Information

Payments may be processed through third-party payment providers, including PayPal where available. Payment providers may process payment and transaction information under their own privacy policies and applicable terms.

GeneVPS Store does not request customers to send complete payment card credentials through email, support messages, or other insecure communication channels.

4. Service Providers & Third Parties

We may use trusted third-party providers to support website hosting, VPS infrastructure, payment processing, security, analytics, communications, and other necessary business operations.

Information may be shared with such providers only where reasonably necessary to provide the requested service, operate our business, protect our systems, or comply with legal requirements.

5. Cookies & Technical Data

GeneVPS Store may use cookies and similar technologies to support website functionality, security, preferences, analytics, and overall site performance.

Your browser may allow you to manage or restrict cookies. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Customers are also responsible for protecting their account credentials, passwords, SSH keys, API credentials, and other information used to access their VPS services.

7. Data Retention

We retain personal and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent abuse, and meet applicable legal, accounting, or payment obligations.

When information is no longer required, it may be securely deleted or otherwise disposed of where appropriate.

8. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or information about how your data is processed.

Requests may be subject to identity verification and legal or operational requirements that require certain information to be retained.

9. Policy Updates

GeneVPS Store may update this Privacy Policy when our services, technologies, legal requirements, or privacy practices change.

The latest version published on this page will apply to information handled under the current privacy practices of our website and services.

10. Contact & Privacy Questions

If you have a question about this Privacy Policy, your personal information, or how data is handled in connection with a GeneVPS service, please contact our support team.